Privacy policy

Data controller

This is the Dockx Rental nv website
Terbekehofdreef 10
BE-2610 Wilrijk
VAT number: 0449 245 996

Your personal data, our responsibility

We collect personal data on the Dockx Rental website. These data are managed by our company. During a visit to our site we save:

  • your domain name (IP address) when you visit our web pages
  • your email address if you post messages/questions on this website
  • your email address if you communicate this to us
  • all information concerning the pages of other sites that you have viewed to go to our site
  • all information concerning the pages that you have viewed on our site
  • all information that you have voluntarily provided (for example research information and/or site registration)

This information is used:

  • for internal commercial purposes
  • to improve the content of our website
  • to individualise the content and the layout of our pages for each individual visitor
  • to inform you of any updates to our site
  • to possibly contact you later for direct marketing purposes

When reserving a vehicle we ask for your personal data (name/address/email/telephone or mobile phone number) and financial details (credit card number). If you specify a telephone number on the web, you will be contacted by Dockx Rental by telephone (if necessary) to address you about a question or reservation that you have placed online. You will be informed by email as soon the vehicle reserved by you has been booked in and planned.

If required we can also use your personal data to keep you informed on our promotions, new products and general news. These events can be optionally indicated. In other words, you check the box yourself if you wish to stay informed. Data submitted during registration and when taking part in certain actions can be used by Dockx Rental and communicated to other companies in the Dockx Group for direct marketing purposes. Upon request you can receive a list of these parties from the following email address: info@-rental.be or by telephone on +32 3 740 39 39.

Use of cookies

A cookie is a small file that is sent by an internet server and installs itself on your computer’s hard disk. This file keeps track of the website visit and contains a number of details about this visit. On this site we use a cookie to remember your language choice.

Security

If we receive or transfer your data on our website, we always use the coding technologies acknowledged as the customary standards in the IT sector. We have taken the necessary security measures to prevent the loss, the wrongful use of or the changing of data that we receive on our site. If we receive or transfer certain critical data such as financial information we use a secure server.

How to contact us concerning our privacy policy

You can always contact us should you require more information about our privacy policy

  • by email: info@dockx-rental.be
  • by telephone.: +32 3 740 39 39
  • by post: Terbekehofdreef 10, 2610 Wilrijk

If you inform us of your postal address on the web

  • you may receive periodic mailings from us with information about products and services and upcoming events. If you do not (no longer) wish to receive such mailings, please contact us at the address above.
  • you may receive mailings from other companies in the Dockx Group. If you do not (no longer) wish to receive such mailings, please contact us at the address above.

NB: In the latter case you must not forget to tell us your exact name and address (correctly spelled). We will then scrap your data from the list that we jointly use with other companies upon request.

If you inform us of your telephone/mobile phone number on the web

  • you may be contacted by telephone by our company with information about our products and our services or upcoming events. If you do not (no longer) wish to receive such telephone calls, please contact us at the address above.
  • you may be contacted by telephone by other companies in the Dockx Group. If you do not (no longer) wish to receive such telephone calls, please contact us at the address above.

NB: In the latter case you must not forget to tell us your exact name and address (correctly spelled). We will then scrap your data from the list that we jointly use with other companies upon request.

If you inform us of your email address on the web

  • you may be contacted by email by our company with information about our products and our services or upcoming events (for direct marketing purposes) if you have given your explicit permission for this, or if you are already a customer of ours and you have given us your email address. If you do not (no longer) wish to receive such emails, please contact us at the address above.
  • you may receive emails for direct marketing purposes from other companies in the Dockx Group if you have given your explicit permission for this. If you do not (no longer) wish to receive such emails, please contact us at the address above.

NB: In the latter case you must not forget to tell us your exact name and address (correctly spelled). We will then scrap your data from the list that we jointly use with other companies upon request.

Rights of the data subject

On request we provide visitors to our site with access to all data that we hold on them. Should you require access to these data, please contact us at the address above.

On request we offer visitors the possibility to correct any incorrect data that we hold on them. If you wish to correct your personal data, please contact us at the address above.

If you find that our site is not in conformity with our privacy policy, contact us at the abovementioned address.

Changes to and notification of this privacy regulation

Dockx Rental can use the consumer data for new purposes not yet covered by our privacy policy. In this case we will contact you before using your data for these new purposes to inform you of the changes and to give you the opportunity of refusing these uses.