Flexoo Ostend

Flexoo has an unmanned Dockx Pick-up Point where you can collect and return a van 24/7. With the Dockx app, you simply select the vehicle and rental period. Once you've made your reservation, a digital key in the app gives you access to the van – no counter, no paperwork. Everything is arranged quickly, easily and fully digitally.

Two types of vehicles are available at the Flexoo Pick-up Point in Ostend:

• Mega Van (10.5 m³): a spacious van ideal for large boxes, furniture or pallets.
• Easy Box (20 m³): moving van with a tailgate, perfect for heavy or bulky loads such as filing cabinets, mattresses or appliances.

Both vehicles are equipped with wooden securing battens so the cargo stays put during transport.
 

Yes. You always return the van to the same location where you picked it up - in this case, the Flexoo Pick-up Point. This way, we can guarantee that the vehicle will be ready for the next renter on time. The location is automatically set in the app when you make a reservation.

Despite the pick-up point being unmanned, you aren't left to your own devices. You can always contact an employee through the Dockx app or our customer service department. They will help you quickly and efficiently if you have technical problems, damage or questions.

Absolutely. A major advantage of the Flexoo Pick-up Point is that you can collect or return a vehicle regardless of the opening hours. Thanks to the digital system in the Dockx app, you have 24/7 access to your vehicle, even on Sundays and holidays.

You must hold a valid driving licence. When you register in the Dockx app, you upload your identity card and driving licence. You can then easily reserve a vehicle.

In principle, you can reserve a van whenever you want – even just before departure, depending on availability. We recommend making your reservation well in advance during busy periods (on weekends or holidays).