Civil Liability insurance is included in the rental price. The deductible (franchise) depends on the type of vehicle. We recommend covering this deductible with additional insurance. In the event of damage, you will have to pay much less and you are sure of a low damage cost. A number of vehicles come with a fixed deductible that cannot be covered. When picking up your vehicle, inquire about this in our Dockx Service Shops.
Civil Liability insurance is valid within a limited number of countries. Dockx rental vehicles can be used in the following countries: Andorra, Belgium, Bosnia-Herzegovina, Denmark, Germany, Estonia, Finland, France, North Macedonia, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Montenegro, the Netherlands, Norway, Austria, Poland, Portugal, Serbia, Slovenia, Slovakia, Spain, Czech Republic, United Kingdom, Sweden and Switzerland.
Are you travelling abroad? If so, we recommend taking out additional travel assistance insurance. Without travel assistance insurance there is no repatriation of the vehicle, the driver or other passengers in the event of a breakdown or accident. Dockx Rental only provides repatriation of the vehicle if it must be left behind for repairs in the event of a mechanical problem that falls under the liability of Dockx Rental. In the event of a breakdown or accident, Dockx provides telephone assistance 24 hours per day, 7 days per week.
The following damage is not covered by civil liability insurance:
- damage to the roof of the vehicle and damage caused by the vehicle’s load
- damage arising from a serious error or gross negligence on the part of the hirer or driver (e.g. driving under the influence of drugs or alcohol)
- damage caused intentionally (e.g. fraud) by the hirer and/or driver
- damage to the goods transported
You can take out extra insurance for your cargo or passengers with your insurance broker.